Frequently Asked Questions
Explore the most common questions posed by our community.
How it works
The review process begins with the customer tapping their smartphone on the Tap2review Smart Card,
immediately triggering a notification that takes them to your Google Review page.
This streamlined approach significantly enhances customer engagement and increases the
likelihood of receiving positive feedback.
After tapping, the customer receives a notification on their phone, guiding them to your
business's Google Review page to leave their feedback. This simplicity reduces barriers to submitting
a review, greatly improving the quantity and quality of the reviews you receive.
Yes, our card is universally compatible. The majority of modern smartphones such as iPhones and Android devices can interact with the card,
ensuring that a wide range of your customers can leave reviews.
This broad compatibility maximizes your reach and potential for collecting reviews.
Short-range wireless technology connects the smartphone to your Google Review page. This cutting-edge technology provides a fast, superior customer experience
that will increase the chance the customer will leave a positive review.
Feedback is near instantaneous. Tapping the Smart Card takes the customer to your review page in seconds, encouraging review completion.
This efficiency not only delights customers but also rapidly boosts your online reputation and visibility.
Helping your business
Absolutely! Regular positive reviews will significantly boost your business's online reputation.
Reviews act as authenticate endorsements by others that showcase your commitment to customer
satisfaction and quality. This in turn heightens trust and drives more potential customers to your business.
Yes! More positive reviews can lead to increased visibility on Google for local business searches. Google's
various algorithms favor those businesses with regular reviews and interpret them as signals of quality and
popularity among customers. A higher ranking on Google increases your visibility allowing more prospective customers
to discover your business when performing a search.
Definitely! A steady stream of positive reviews will build a trustworthy image of your business.
When prospective customers see a consistent pattern of positive feedback, it will reinforce your
credibility and reliability. This trust factor is crucial to converting prospective customers into paying customers.
Yes! Enhancing the visibility and credibility of your business will result in a noticable increase in sales.
Positive reviews will influence purchasing decisions by providing social proof, a psychological phenomenon where people tend
to follow the actions of others. When prospective customers see others recommending your business, they are more likely to choose
your business over another.
Card features
Yes, your order is a one-time purchase. There are no recurring fees or subscriptions, making it
a cost effective solution for collecting Google reviews.
No, you can use your smart cards forever! Your smart cards will work indefinitely and will not need to be renewed.
No, there are no limits to number of Google reviews you can receive. Our Smart Card solution enables you to
receive an unlimited number of reviews so you can maximize your online reputation and increase your sales.
No, our smart cards are pre-activated when delivered and do not require any app to be installed in order to use the cards.
Absolutely! Our cards are designed to be universally compatible with all modern smartphones running iOS or Android.
Currently, our cards come as a standard design. While personalized branding is not available at this time,
their professional looking appearance ensures they fit into any business setting.
Instantly! Google reviews gathered using the cards are posted instantly. As soon as a customer leaves a review,
it is immediately reflected on your business profile page and contributes to your online reputation. Your aggregrate review rating
may take several days to update while Google applies its algorithms behind the scenes.
Unfortunately no. If your cards are lost or damaged you need to order replacement cards via this website. Please visit the
pricing
page to purchase replacement cards.
Yes! Once you have received your cards, you can securely sign in and access
My Cards
to update the business. Any changes made are reflected instantly. You can also disable specific cards and delete lost cards if you desire.
Yes! You can see how many times your cards have been tapped by visiting the 'Activity' tab in
My Cards.